Half-term is our busiest week. Book your play session before you set off.Book now →

Open 7 days, 10am to 5pm

Book a session

Welcome to Happy TownNewtownards

Happy Town.Happy children.Happy parents.

A large, bright and fun indoor soft play centre in Newtownards for children from newborn to 11. Free parking, great coffee and open 7 days a week.

From £8.95 per child for 2 hours of play · grown-ups £2.00

Explore the townMap

Have a look around

There are separate play areas for different ages, so your children can play safely. Tap a building to see inside.

The Fun Factory play frame with tube slides

Tumbledown Heights

The Fun Factory

4 to 11 years

The big frame, with twisty tube slides, a giant wave slide and a tower to climb.

Children at a party table in a Happy Town party roomA birthday cake with jugs of juice at a Happy Town party

Birthday BoulevardParties

Birthday parties at Happy Town

Hosting a birthday party is an absolute breeze at Happy Town. Your party host looks after everything for two hours, so you can enjoy the day with your little one.

  • Your own party room for the full two hours
  • Hot food platters and dessert
  • Unlimited jugs of juice
  • A party host from start to finish
  • Reserved tables for the grown-ups
  • Play in every frame
15
When

Estimated total £209.25

To secure your date: £111.60. The rest is paid on the day, only for the children who come.

Café CornerGrown-ups

Join in, or relax with a coffee

Grab a seat on our comfy chairs and sofas with a great coffee, hot food made to order and free Wi-Fi. You’re always welcome to join them on the frames too.

  • Free on-site parking
  • Café with hot food
  • Great coffee
  • Free Wi-Fi
  • Comfy sofas
  • Baby change
  • Accessible toilet
  • Highchair station
The Happy Town café seating next to the play frames

Peace of mindSafety

A fun, safe place to play

  • Zoned by age and height

    Separate areas for under 18 months, under 4s and the big kids, so every child has a safe space to play.

  • Staff on the floor

    Our team keeps an eye on the equipment all day and first aid is always on hand.

  • Clean ball pools

    Our ball-cleaning machine washes 15,000 balls an hour, and everyone wears socks in the frames.

  • No nuts in the building

    We don't keep nuts on site and outside food isn't allowed, which keeps the whole place safer.

Stage StreetWhat's on

Entertainment every weekend

  • Mayor Tumbledown, Nurse Milly and Naughty Norris on the Happy Town stage

    Look out for them in town

    Meet the characters

    Mayor Tumbledown, Nurse Milly and Naughty Norris live in Happy Town. You might be lucky enough to meet them.

    Included with entry

  • Children throwing balls in the ball pit

    Every school holiday

    School holiday entertainment

    Stage entertainment through the school holidays too. It gets busy, so book before you set off.

    Included with entry

  • The Happy Town team dancing on stage

    Saturdays and Sundays

    Stage shows every weekend

    Singing, dancing and games on the Happy Town High stage. You might even meet the characters.

    Included with entry

Town HallLocals

Meet the locals

You may be lucky enough to meet our resident characters, Mayor Tumbledown, Nurse Milly and Naughty Norris.

  • Mayor Tumbledown illustration

    Mayor Tumbledown

    The Mayor of Happy Town

  • Nurse Milly illustration

    Nurse Milly

    Keeps everyone right

  • Naughty Norris illustration

    Naughty Norris

    Always up to something

  • The Happy Town constable illustration

    The Constable

    Keeps the peace

Portaferry RoadVisit

Plan your visit

Book online before you set off to guarantee your slot, especially at weekends and in the holidays.

Play session prices
TicketMon–FriWeekends & holidays
Children 2–11£8.95£9.95
Under 2s£3.00£4.00
Extra grown-up£2.00£2.00

2-hour play sessions. Arrive after 3pm and you can stay until close at 5pm. Up to age 11 and a maximum height of 145cm.

Getting here

41 Portaferry Road
Newtownards, County Down
BT23 8NN

Free parking on site.

Approximate drive times

  • Comber15 min
  • Bangor20 min
  • Belfast35 min
  • Lisburn45 min
Get directions

Opening hours

Open 7 days, 10am to 5pm

Open 7 days, 10am to 5pm. Last entry 3:30pm.

07393 349219

Good to know

The questions parents ask us most.

All FAQs
Do I have to book?

We strongly recommend booking online before you set off, even in term time. If we have space we'll happily book you in at reception, but if we're full we can't let you in without a booking.

How long is a session?

Play sessions are 2 hours. Last entry is 3:30pm, and if you arrive after 3pm you can play right through to 5pm.

What if we're running late?

Don't worry, getting out the door with kids doesn't always go to plan. We allow 15 minutes either side of your booking. If you'll be later than that, give us a call, because on busy days we may need to move your slot.

Can I bring food and drink?

Only baby food. Everything else comes from our café, which also helps us keep the building nut-free.

Can I play with my child on the frames?

Of course. Grown-ups are welcome in the frames, but not in the ball pools or on slides, spinners or the zip line. That keeps everyone safe.

Is there a height or age limit?

Children up to age 11 and a maximum height of 145cm.

We’d love to see you!

Book your 2-hour play session online before you set off.