Welcome WayAccess
Accessibility
We want Happy Town to be a great day out for everyone. Here’s what we have in place, and how to get in touch if you need anything else.
Welcome WayAccess Card
The Access Card
We’re proud to be part of the Access Card scheme. From standing and queuing assistance to urgent toilet access, the Access Card lets us make reasonable adjustments to meet your needs.
Book your play session online
Choose your date and time as normal.
Add your Access Card details
When you book, enter your name and Access Card ID.
Get your Essential Companion ticket
Cards with a +1 or +2 symbol get an Essential Companion ticket.
ReceptionFacilities
On site
- Accessible toilet
- Free on-site parking
- Baby change
- Quiet Zone and libraryA calmer corner with books and seats.
- Highchair station
Talk to us before you come
If you have any questions about access or your family’s needs, give us a call or send us an email and we’ll help you plan your visit.